New Item Requests
We're always looking for ways to improve our items, service and overall experience for customers and visitors. One way we do this is through feedback provided on reviews and through direct input from customers.
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We stock a wide range of products and we're always on the look out for exciting new products to join our collection. So we'd love to hear from you, let us know below what you'd like to see.
It could be categories of items - like jewellery sets, fashion, homeware, etc. - or specific items or characters that you love.
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We can't make any guaranties, however, it certainly helps us to understand what you're interested in and gives us a great starting point for future additions to our store & beyond.
If you have any suggestions or ideas,
please contact us using the Chat feature, contact forum or via email.
Restock Requests
Waiting lists are available on some of our items when they sell out and are a great way to ensure you don't miss out on your favourites.
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When you join the waitlist, you'll get a notification as soon as the items are back in stock and ready to order. They also help us to gauge how many of each item are needed when they return - reducing the risk of anyone missing out again.
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From time to time, despite our best efforts and hopes, items with waitlists may not make a return to the store.
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If you have any questions about waitlists,
please contact us using the Chat feature, contact forum or via email.
Large Order Requests
We love working with customers, including those from fellow businesses and organisations, to help fulfil orders of all sizes.
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Orders can be placed through our store, though from time to time, the number of items you're looking for aren't available on the store.
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Feel free to send us a message if you're looking to place a large order, we'll get back to you to you to arrange the details.